Frequently Asked Questions

Avis Fleet’s innovative fleet management solution Maestro is a comprehensive suite of fleet management services for your company’s self-owned and rental vehicles.

• For self-owned vehicles: With Maestro, you can reduce the operating costs of your company’s self-owned vehicles, report driving data, and manage your entire fleet operation end-to-end in a single invoice with Otokoç assurance.
• For all vehicles: Avis Fleet Connect offers telematics for both self-owned and rental vehicles, enabling enhanced driving safety, reduced fuel consumption, and real-time vehicle monitoring.

Avis Fleet Connect is Avis Fleet’s next-gen telematics suite, including:

• A Vehicle Telemetry Device
• Driver behavior analysis
• Driving analysis management screens
• Real-time location tracking on map

1. Fleet Strategy: This section encompasses the strategic planning and decision-making processes essential to effective fleet management. By identifying optimal fleet strategies aligned with business needs, it enhances operational efficiency and cost-effectiveness.
2. Fleet Gains: This process ensures the procurement of vehicles that meet specific fleet requirements, enabling fleet expansion and modernization. It is a critical step in building a capable, up-to-date fleet.
3. Fleet Services: Comprehensive maintenance, repair, and technical support services are provided to maximize vehicle performance and minimize downtime. These services help extend vehicle longevity and operational reliability.
4. Maintenance / Damages / Tire Management: This area consolidates essential services, including vehicle maintenance, damage repairs, and tire management. Ensuring routine and reactive maintenance optimizes vehicle lifespan and safety.
5. Insurance Services: Comprehensive insurance coverage is available for all fleet vehicles, offering protection against potential risks and reducing overall operating costs.
6. Risk Management: A systematic approach to assessing and mitigating risks in fleet management is applied, covering both financial and operational risk factors to enhance safety and cost control.
7. Vehicles and Technology: Advanced technologies and innovative solutions, such as telematics and vehicle tracking systems, are integrated to improve fleet management efficiency and oversight.
8. Sell-offs & Remarketing: This process involves the structured disposal and strategic remarketing of vehicles at the end of their lifecycle, promoting continuous fleet renewal and asset value preservation.

With a telemetry device added to your vehicle, you will be able monitor and report analysis results and system controls based on telemetry data such as driving analytics, real-time tracking, and fuel management. Without a device, Avis Fleet Maestro offers after sales services such as periodic maintenance, motor insurance tracking and consulting, which can be managed from a single point and charged with a single invoice.

Avis Fleet Connect is Avis Fleet Maestro’s next-gen telematics services that come with a telemetry device.

• Driver Behavior Analysis / Score
• Risky Driving Analysis
• Driver Coaching
• Fuel Saving
• Emission Reduction and other features enable safer driving and optimal usage of vehicles.

• The three available packages are Basic, Gold, and Premium. Click here for package contents.

• These include fleet valuation, purchasing consulting, trading support, and easy management with single invoice.

• Maestro service packages can be used with passenger and light commercial vehicles.

• The Full Support Service offers 24/7 support with official distributor assurance and original spare parts for periodic maintenance.
• Damage Follow-Up: Provides follow-up of your vehicle’s repair after damage.
• 24/7 Full Support Service Line: You can contact the Avis Fleet 24/7 Full Support Service Line for maintenance and repairs and seasonal tire changes.
• Traffic Insurance Policy
• Additional Coverage: You can add additional coverage to your insurance policy for a more expansive protection of yourself and your vehicle against damage.
• Summer & Winter Tire Replacement (Tracking, Storage, Rental): We offer tire storage and replacement for self-owned tires, as well as winter tire rental with our own Lastick brand if you do not own winter tires.
• Replacement Vehicle: We offer replacement vehicles in the event of damage to your vehicle.
• HGS Management: We monitor, report, and pay your HGS tolls for you. The toll fees will be charge to you in a single invoice.
• Motor Vehicle Tax (MVT) Tracking: We will handle your MVT payments and charge you a single invoice.